New clients

Your first visit, made simple.

Everything to know before your first session with Elle Massa: how to choose a care path, how booking works and what to expect from the moment you arrive.

Campbell Crossing, North Dallas Online booking through Square
Welcome

A first visit that feels easy.

Starting with someone new brings questions: what to book, what to wear, where to go, what happens in the room. This page answers them in order, so your first visit feels familiar before you walk in.

Shape Wellness Dallas is Elle Massa’s studio at Campbell Crossing in North Dallas. Every session is intentional, targeted and built around what your body needs that day.

  • Book online in a few taps
  • Complete your forms before you arrive
  • Work with Elle, every visit
Elle smiling beside her Neuromuscular Therapy banner
Elle MassaOwner & therapist
New client offer

A welcome for your first visit.

New to Shape Wellness Dallas? Your first appointment may qualify for our new client special.

Google New Client Special

15% off a qualifying first appointment.

Terms are being finalized. Ask Elle which services qualify and how to claim it when you book.

Book your first session
Your first visit

Five steps. No surprises.

From booking to your next visit, here is what happens and in what order.

Book your first session
  1. Book in Square

    Choose your care path and session length, then pick a time that works for you. No deposit is needed to book.

    Not sure what to book? Text Elle and she will point you in the right direction.

    Open Square booking
  2. Complete your intake & consent forms

    Before your visit, you complete your intake and consent forms online. The secure intake link will be sent with your confirmation.

  3. Arrive

    • Park in any uncovered space. Covered and reserved spaces are not for client use.
    • Arriving early? Wait in the downstairs lobby or the hall lobby upstairs.
    • Ring the doorbell at your appointment time, not before.

    Campbell Crossing, 6210 Campbell Rd, Dallas, TX 75248

    Get directions
  4. Your session

    • Consent and communication come first. Areas of the body are only treated with your consent, and you may request modifications at any time.
    • Proper draping is used at all times, as required by law and professional standards. RESET and event sessions are fully clothed.
    • You or Elle may stop the session at any time if it feels necessary for safety, comfort or professional reasons.
  5. After your session

    A Medical History Update Form is required before each return visit. Returning clients book through Square’s client sign in.

Quick answers

Before you arrive

What should I wear?

Wear something comfortable. For table sessions, proper draping is used at all times, as required by law and professional standards.

RESET sessions and event sessions are fully clothed, so choose clothes you can move in.

Is there a deposit?

No deposit is needed to book. Payment is taken at your appointment.

What if I need to cancel?

We ask for at least 24 hours’ notice to cancel or reschedule.

Packages and memberships work differently: a late cancellation deducts the session. See cancellation details.

How early should I arrive?

Plan to arrive at your appointment time. If you arrive early, you may wait in the downstairs lobby or in the hall lobby upstairs. Please ring the doorbell at your scheduled appointment time, but not before.

What if I’m late?

If you arrive late, your session time may be shortened, and the full session fee will still apply. Time will not be made up beyond the scheduled end time.

If you are more than 20 minutes late without notice, your appointment will be automatically canceled. Running behind? Text Elle as soon as you can.

Ready when you are

Book your first session.

Choose your care path and length, pick a time in Square, and your intake link comes with your confirmation.

Booking at a glance
  • Book online through Square
  • No deposit is needed to book
  • 24 hours’ notice to cancel or reschedule
  • Walk-ins are not accepted
Campbell Crossing 6210 Campbell Rd, Dallas, TX 75248

Move freely. Live fully.

Book your session online, or reach Elle at (833) 928-6973.

Text Elle Book now